Privacy Policy

Last Updated: 1/12/2024

 

Welcome to PrintServ.co.uk ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal data is handled responsibly and in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and communications.

1. Information We Collect

1.1 Personal Information

When you interact with PrintServ.co.uk, we may collect the following personal information:

  • Contact Information: Name, email address, phone number, and postal address.
  • Account Information: Username and password if you create an account.
  • Payment Information: Billing details, credit/debit card information, or bank details (processed securely via third-party payment processors).

1.2 Non-Personal Information

We may collect non-identifiable information, such as:

  • Browser and Device Information: IP address, browser type, operating system.
  • Usage Data: Pages viewed, links clicked, time spent on the site, and other interaction data.

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website performance. For more details, please refer to our Cookie Policy.

2. How We Use Your Information

We use your information to:

  1. Provide, maintain, and improve our services.
  2. Process orders, payments, and deliver products or services.
  3. Respond to inquiries, support requests, and feedback.
  4. Send promotional communications (if you have opted in).
  5. Comply with legal obligations and enforce our terms and conditions.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Third parties that assist us in providing services, such as payment processors, delivery services, and IT support.
  • Legal Authorities: When required to comply with legal obligations or protect our legal rights.

4. Data Security

We implement robust technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Despite our efforts, no system can guarantee absolute security.

5. Your Rights

Under the UK GDPR, you have the following rights:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Erasure: Request the deletion of your data under certain conditions.
  • Restriction: Request the restriction of processing your data.
  • Data Portability: Receive a copy of your data in a commonly used format.
  • Objection: Object to the processing of your data for direct marketing or other purposes.

To exercise your rights, please contact us using the details in Section 8.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies.

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

PrintServ.co.uk
Email: info@printserv.co.uk
Phone: 07745719166
 

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.

By using PrintServ.co.uk, you agree to the terms of this Privacy Policy.

Thank you for trusting PrintServ.co.uk!

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